University Calendar
Supercharging the Customer Service Experience at Ball State
Event Information
Date
5/15/2014
Time
1:00 PM - 4:00 PM
Venue
LA Pittenger Student Center - Cardinal Hall B
Audience
Faculty and Professional Personnel
Staff and Service Personnel
Additional Information
Customer service is so much more than the old-fashioned department store window marked "Complaint Desk." Consultant-trainer J. Michelle Sybesma will show you how to supercharge the customer experience! When properly integrated, customer service can be a window to new experiences with co-workers, students, alumni, donors and more. Encounter how learning more about your actions can actually help you better create an environment of energy towards rolling out a truly "Red" campus-wide experience.
Contact Information
Name
Jerry Winans
Phone
(765) 285-1819
Email