AT&T U-verse Letter
Here is a link for an online customer service form you can submit. Online form.
Or, you may select the text below, copy and paste into an e-mail to Randall Stephenson.
You may also copy the letter, print and mail it to this address:
Randall Stephenson CEO
AT&T CORPORATE HEADQUARTERS
175 E. Houston
San Antonio, TX 78205
Dear AT&T U-verse:
As a U-verse subscriber, I appreciate the number and variety of channels available to me, including the national PBS station.
However, I'm extremely displeased that my local PBS station, WIPB (channel 49 on broadcast television), is NOT available in my area. Obviously U-verse understands the desire of its customers to have local stations, especially PBS stations available since I can receive both the Indianapolis and Bloomington, Indiana PBS stations.
However, living in east central Indiana, neither WFYI (Indianapolis) or WTIU (Bloomington), are my local PBS station. While Indianapolis is a major city in Indiana, it's not in east central Indiana, and Bloomington is actually more than 110 miles away.
Reasons why U-verse should add WIPB Public Television to its channel line-up:
• WIPB Public Television provides extensive sports coverage of Ball State University, and has produced programs featuring University coaches -- programming NOT available on the local PBS stations on U-verse.
• WIPB also produces programming to keep community members involved with area government, including Legislative Update, which gives east central Indiana's state legislative delegation a chance to discuss with constituents the actions of the General Assembly and the status of bills. It's an interactive program with viewers providing questions for the legislators before and during the live broadcast via email. Again, this is a program specific to my community -- not available on the other PBS stations on U-verse.
• NewsLink Indiana on WIPB is the ONLY televised news service for east central Indiana.
• Finally, WIPB's weekly local production of Country Hit Videos lets viewers can vote for the videos we want to see in the monthly "Top 5 Countdown". This entertainment program reflects the specific interests of many viewers in the east central Indiana area.
Again, while I have enjoyed the programming available to me via U-verse, I sorely miss being able to see my local PBS station, WIPB. I would hate to have to switch to cable television, but at least they carry WIPB.
Please seriously consider this request to add WIPB Public Television to the channels available to the east central Indiana region -- it would be a tremendous asset for U-verse, putting your local offerings on par with what cable currently offers.
P.S. My U-verse account number is: