Topics: Administrative, Enrollment

February 2, 2024

Dr. April Hay, Ball State University registrar

Dr. April Hay will join Ball State University as its new university registrar, effective Feb. 5, Paula Luff, vice president for enrollment planning and management, announced.

Dr. Hay has more than 20 years of experience in the registrar profession, most recently serving as registrar at Indiana State University for the past 13 years.

“We are grateful and excited to bring Dr. Hay aboard as our new university registrar,” Ms. Luff said. “April is a seasoned professional with a proven track record of success in leading and managing academic records, registration, the course catalog, and more. Throughout her career, she has cultivated strong relationships with students, faculty, and staff, demonstrating a deep commitment to student success and institutional excellence.”

A member of the American Association of Collegiate Registrars and Admissions Officers (AACRAO), Dr. Hay began her professional career at Indiana State in 2003, serving as assistant registrar. She was promoted to associate registrar (2006) and then assistant dean of the College of Graduate and Professional Studies (2009) before being named the university’s registrar in 2010.

At Ball State, Dr. Hay, who will report directly to Ms. Luff, will play a key role in developing and implementing student success strategies that retain a diverse and qualified student body.

“I am incredibly excited to join Ball State University and contribute to its vibrant learning community,” Dr. Hay said. “I am passionate about ensuring a seamless and positive experience for our students, and I look forward to collaborating with the Enrollment Planning and Management team to develop innovative solutions and advance the University’s strategic goals.”

Dr. Hay earned her bachelor’s (Business Administration), master’s (Business Administration), and doctorate (Curriculum and Instruction) degrees from Indiana State.

In addition to announcing Dr. Hay as the new university registrar, Luff thanked Monica Roberts for again serving as interim registrar.