By Phone

Main Office: 765-285-1581
Faculty Support: 765-285-1763

By Email

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By Mail

Division of Online and Strategic Learning
Ball State University
Muncie, IN 47306 

In Person

Main office:

David Letterman Communication and Media Building
Room 131

Faculty support:

Ball Communication Building
Room 220


  • Academic Year: 8 a.m.-5 p.m.
  • Summer: 7:30 a.m.-4 p.m.

Not Sure Who You Need?

The instructional consultant team provides support for faculty related to quality online course development and design. We guide faculty to best practices and innovative tools and approaches to engage learners in all modalities. Call 765-285-1763 or email

The faculty engagement team focuses on supporting pedagogy and student engagement for all course modalities. Common appointment topics have included: midterm feedback requests, collaborative strategy sessions, brainstorming for pedagogical challenges, and other related teaching challenges. Call them at 765-285-1763 or email

The student support services team provides support for students in online courses and degree programs. Call them at 765-285-1581 or email

The Ball State Online marketing and communications team supports new and existing online programs through research and marketing strategy, planning, and execution. Contact Nancy Prater about starting a new online program or Craig Meinhart for marketing existing online programs.

Our Office of State Authorization makes sure that Ball State’s programs meet federal and other states’ regulations related to online and distance delivery of courses and programs. For specific questions contact State Authorization Administrator Leilani Mascio.