Emergency Text Alerts

Manage Your Emergency Text Preferences

Active Ball State employees and students can subscribe or unsubscribe to emergency notifications sent from Ball State University to your mobile phone. Other individuals wishing to receive emergency text notifications can text BallStateAlerts to 226787.

Manage Preferences

Emergency notifications are delivered simultaneously via the University website, email, campus voicemail, and mobile text messages (for those who subscribe) when there is an immediate threat to the campus community. The system is used when immediate and specific action of students, faculty, and staff is likely to protect them from imminent danger. This system is also used when classes are canceled or the campus is closed.

Learn more about emergency preparedness.

Common Emergency Text Alerts

"Shelter in Place"

This command means that if you're in class or a campus activity and the room may be secured, stay where you are. If you need to travel around campus to get to a class or activity, you should stay in your current location until the "All Clear" message is given by Public Safety.

"Shelter in place has been lifted. Resume normal activities"

When the threat has passed and the campus community has been restored to normal safety levels, the message, "All clear. Return to normal activities," will be issued. This is the signal that it is now safe to move about campus and return to classes, offices, and events.

Severe Weather Warnings

When the National Weather Service issues a tornado warning, Ball State will post pertinent information on the Ball State website and send a text message to subscribers of the University's emergency text messaging system. Continue to monitor the weather via radio or television until the tornado warning has been lifted for your area. The University sends text alerts for tornado warnings only. To receive notifications about other types of weather watches and advisories, you may want to explore free alert services such as those offered by The Weather Channel and The Emergency Email and Wireless Network.

Frequently Asked Questions

How do I unsubscribe?

If you would like to unsubscribe from Ball State's emergency text notification system, manage your preferences.

If you receive an error message when unsubscribing, please wait a few minutes and try again. If you remain unsuccessful, contact the HelpDesk.

Once I receive an alert, where can I find additional information about an emergency?

The Ball State website is the official source for information in an emergency.

What if I'm signed up but have trouble receiving alerts?

Manage your preferences to make sure your mobile number is complete and accurate. You can also check our supported providers list below for your mobile carrier's name. If you continue to experience issues, contact the HelpDesk for further troubleshooting.

Who are the supported mobile providers?

Below is a list of supported mobile providers for Ball State's emergency text notification system.

ACS Wireless
Advantage Cellular
Airfire/Airadigm
AirVoice Wireless
Aliant Telecom
Alltel
Alltel/AWCC
American Messaging
Appalachian Wireless
AT&T
AT&T Legacy
Bell Mobility
Bluegrass Cellular
Boost Mobile
Brightlink
Carolina West Wireless
Cellcom
Cellular 29 Plus
Cellular One AZ
Cellular One Dobson
Cellular One East Central Illinois
Cellular One East Texas
Cellular Properties
Centennial Wireless
Chariton Valley
Chat Mobility
Choice Wireless (aka NTUA Wireless)
Cincinnati Bell
Clear Talk Wireless
Contact Communications
Contact Wireless
Corr Wireless
Cricket/AIO
Critical Alert
CSPIRE/Cellular South
DTS Cellular
Edge Wireless
Element Mobile
Enflick
EPIC
First Cellular of Southern Illinois
GCI Mobile
Golden State Cellular
Google Voice
Helio
Illinois Valley Cellular
Immix
Inland Cellular
Inteliquent
International
Iowa Wireless Services
IPN Paging
Leaco
Leap Legacy
Long Lines
Lyca Mobile
Lyrix Wireless
Metro PCS
MetroCall Pagers
Microcell Connexions
Midwest Wireless
Mobi PCS
Mobile Nation
MobilFone
Mosaic
MTA
MTPCS/Cellular One
MTS Allstream
Nemont/Sagebrush
Net10
Nex-Tech
Nextel
Northwest Missouri Cellular
NTELOS
Panhandle Telephone Cooperative Inc
Pine Cellular
Pioneer Wireless
Plateau Telecomm
Pocket Communications
Qwest Wireless - (TEXT NOT SUPPORTED)
Rave Wireless
Republic Wireless
Revol
Rogers Wireless
Rural Cellular (Unicel)
SilverStar
Skytel
Southern Linc
Sprint
Straight Talk
SUNCOM WIRELESS
Syringa Wireless
Telus
Thumb Cellular
T-Mobile
TracFone
Triangle Wireless
U.S. Cellular
Union Wireless
United Wireless
USA Mobility
Verizon Wireless
VIAERO Wireless
Virgin Mobile Canada
VIRGIN MOBILE USA
West Central Wireless
Westlink Communications

What if my service provider is not included in your list of mobile providers?

The vendor that provides emergency text messaging determines supported providers. While this is outside the University's control, you may contact the HelpDesk so that we can pass your feedback on to the vendor.

Why have I been notified that I will no longer receive emergency text messages?

The University sends emergency text messages only to subscribers with active Ball State user accounts. If your affiliation with Ball State changes (for example, you are no longer a student or employee), your subscription to the emergency text alerts will be ended. If you believe you have received this message in error, please contact the HelpDesk for assistance.

Need Assistance?

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Visit the HelpDesk

Marketing and Communications

West Quad, Room 304
Muncie, Indiana 47306

765-285-1560