Publisher Resources

The Communications Center provides two methods of delivery: web and email. Instead of having two separate options for email and web, publisher now check the box to "Publish Article" before proceeding to the next step.

Each article created by an author is automatically published to the Communications Center website. Recipients will then receive email notifications based on their chosen delivery frequency: immediately, daily, weekly, or not at all.

Recipients who have chosen immediate notification for particular categories receive a direct email once the article is published. The article is also included in daily and weekly digests, with categories chosen by the recipients. The default is the daily digest, sent in the morning of each business day.

In your articles, you are free to encourage your subscribers to select immediate notifications for your category.

All digests will be sent from commcenter@bsu.edu. Please be sure you can receive emails from that address.

A daily digest is sent by email every business day with articles that match one or more categories recipients have selected to receive daily. Each daily digest is curated by the recipient, so the digests will vary.

Content included in the daily digest must be published before 3 p.m. Eastern Time on the previous business day. Articles published at 3 p.m. and after will be included in the next daily digest. The system compiles article based on time of delivery (the time and date chosen by the publisher) rather than when they were created in the Communications Center.

A weekly digest is sent every Friday with articles published one or more categories recipients have selected to receive weekly. Each weekly digest is curated by the recipient, so the digests will vary. Recipient who selected no categories for weekly notifications will not receive a weekly digest. The weekly digest is a collection of articles that were already published from the previous week.

A top stories digest is sent every Monday with the most popular articles on commcenter.bsu.edu. That is, articles the campus community visited the most over the past week. Each recipient who subscribes to top stories will receive the same articles via email.

Because subscribers are given the freedom to select the frequency in which they receive Communications Center notifications, most of your audience will see your content as part of the daily digest.

By default as of February 4, 2020, subscribers receive a daily digest each business day that includes articles published before 3 p.m. the previous business day. This means articles you publish before 3 p.m. on a given day will not reach your intended audience until early the next business day. If published at or after 3 p.m. on a given day, it will not appear until the business day after the next. The system compiles article based the time and date of delivery chosen by the publisher, displayed under the “Delivered” tab, rather than when they were created in the Communications Center.

In the examples below, we define “publish” as when articles were delivered.

University leadership—the vice presidents and college deans—has approved publishers for their respective areas. Therefore, you should work with an authorized publisher in your department or unit to publish your content. Contact commcenter@bsu.edu if you need to know the authorized publishers in your area.

The content you publish becomes public. When you publish an article, it is posted to commcenter.bsu.edu, which is discoverable through search engines and also shareable on social media. Because of this, sensitive information should not be posted to the Communications Center.