Ball State University utilizes Faculty Success (formerly Digital Measures) in annual promotion and tenure and merit reviews. Below you'll find some answers to the most commonly asked questions. These FAQs are designed to provide quick, clear information about workflows, post-tenure review, and Faculty Success activities and reports. If you're looking for a fast answer, this is a great place to start!

Need assistance? Please submit a Faculty Success Help Request ticket, and a member of our team will be happy to assist you.
Updated CV FAQ
Updated CV FAQ
The Faculty Success Team is excited to announce the launch of the 2025 BSU Standard CV Template, now available in Faculty Success via Rapid Reports. This updated version will be used for all workflows beginning this fall and is designed to better support your needs with a cleaner, more organized, and user-friendly layout.
Key updates include:
  • Removal of the old numbering system in favor of a streamlined format
  • Headings aligned with Faculty Success screens and fields for improved navigation
  • Scheduled Teaching is now displayed in a table format to enhance readability
  • Expanded use of required fields (e.g., Title, Scope, Organization) on activity screens to facilitate the proper display of accomplishments on the CV
  • Subheadings and field descriptions added throughout to support clarity and completeness
  • Activities labeled “other” now display the “explanation of other” field for greater transparency
  • Ball State employment records must now be entered under “Work History”, instead of “Permanent Data.”
  • All activities entered into Faculty Success will now appear in the CV, though incomplete entries may be listed as “uncategorized” until updated
To access the new CV, go to Rapid Reports and select "2025 BSU Standard CV Template," choose your desired date range and export format (Word or PDF), and run the report.
Workflow FAQ
You can view your autogenerated CV at any time by clicking the “Rapid Reports” button located in the upper-right corner of the Activities screen, just to the right of Search Tips. We recommend selecting the “2025 BSU Standard CV Template” to ensure your CV aligns with current formatting guidelines. If you’re in a workflow and would like to preview your CV before submitting, you can also click the PDF icon located on the far left of the upload box. This icon appears next to the “Last Updated” and “Date and Time” fields.
When a workflow is launched, you will receive an email notification sent to your Ball State email address. These notifications are generated at each step of the workflow process and include instructions on how to access and complete your assigned task.
Workflows do not need to be completed in one sitting. To save your progress, click the “Save” icon located in the upper-right corner of the workflow screen. You can return at any time to continue working or submit once you’re ready.
All Fall 2025 review processes in Faculty Success—including TL Promotion & Tenure, NTL Promotion, and Post-Tenure Review—will use the 2025 BSU Standard CV Template as the base CV report.
 
This template is designed to display all activities stored in the Faculty Success database. Activities that fall within the review period (as defined by each review process) will appear in bold, making it easier for reviewers to identify relevant accomplishments. Activities outside the review period remain visible to provide historical context, which is often valued by colleges and departments.
 
To learn more about the updated format and how to generate your own CV report, please visit our website.
Faculty Success FAQ
If an activity or record isn’t showing up in the correct section of your CV—or isn’t appearing at all—it’s likely due to incomplete or incorrect field selections. Be sure that all required fields, including type and category, are completed accurately. These fields determine how and where items are grouped and displayed on the CV.
If you need further assistance, please reach out to Claire Sims-Jones to schedule an in-person or virtual consultation. We’re happy to provide one-on-one support tailored to your needs.
To delete an entry, check the box next to the item you wish to remove, then click the trash can icon in the upper-left corner of the screen, next to the “Duplicate” button.
Formatting issues on your CV are often caused by missing or incomplete information. Please ensure that all required fields are filled out for each entry. In some cases, older records may be missing newly required fields, which can prevent them from displaying correctly on your CV.
Yes, your CV can be downloaded in Word, PDF, or HTML format. Please note that any edits made directly to the downloaded Word document will not be reflected in Faculty Success. To ensure your CV remains accurate and up to date, all edits should be made within Faculty Success itself.
Yes, you can duplicate existing entries to save time. To do so, check the box next to the entry you'd like to copy, then click the “Duplicate” button located between the “Delete” and “Compare” buttons at the top of the screen. Once duplicated, you can edit the new entry to reflect updated dates or information.
Some sections, such as Permanent Data, are automatically imported from official university records and cannot be edited manually. These restrictions are in place to maintain data integrity and ensure consistency with Ball State’s institutional records.
If you've entered an activity in the wrong section and haven’t saved it yet, simply exit without saving. If the entry has already been saved, select the checkbox next to the item and click the trash can icon located near the top left of the screen (next to the “Duplicate” button) to delete it.
To generate a CV for a specific date range, click the “Rapid Reports” button located between Search Tips and Import, or select the “Reports” option at the top of your screen. Choose the “2025 BSU Standard CV Template” from the list. Once selected, a date range field will appear, allowing you to define the time frame you’d like to display. Please note: while the CV will include your entire history, only the entries that fall within the selected date range will appear in bold.
To add a new activity or record, click the blue “Add New” button located in the upper-left corner of the Activities screen you’re currently viewing.
To log out, click the user icon located in the upper-left corner of the screen. From the dropdown menu, select “Log Out” to securely exit your session.
You can access Faculty Success through the Ball State homepage. Click on “Faculty/Staff” at the top of the page, then select “Log into Faculty Success (Digital Measures)” under the Academics section. Once logged in with your BSU credentials, you'll be directed to the Activities screen, where you can add or edit your entries. You can also log in here.
To search for a specific record, use the search bar located at the top of the Activities screen. You'll find it between the “Activities – Ball State University” heading and the Search Tips link.
Yes, in-progress work should be included. For publications, use the “Status” field and select “Work-in-progress” to indicate its current stage. For other activities, enter a start date but leave the end date blank—this will display the activity as in progress on your CV.
A red asterisk (*) indicates a required field. These fields must be completed in order for the entry to be saved and to ensure the information is pulled correctly into your CV.
Scheduled Teaching data is pulled directly from Banner, Ball State’s official records system. To maintain data integrity, courses listed with 0% responsibility are not included in Faculty Success. If you notice a course is missing and would like to understand why, please contact our team—we’ll be glad to review it with you.
Entries cannot be saved unless all required fields have been completed. Please review your entry and ensure that any field marked with a red asterisk is filled out before clicking Save.
You may occasionally see a record you don’t recognize in your Faculty Success profile or on your CV. This often happens when another faculty member lists you as a co-author or collaborator on a shared publication or presentation. If you believe a record was added in error or would like it removed, please contact our team and we’ll be happy to assist.
Faculty Success performs best when accessed through Google Chrome. If you experience any issues while using a different browser, we recommend switching to Chrome for optimal functionality and performance.
Selecting the appropriate section depends on the nature of your activity and where you’d like it to appear on your CV. Many activities—such as conferences, publications, and presentations—are typically entered under Intellectual Contributions within the relevant category. We recommend reviewing all available types and categories before deciding where to enter your activity. You may also want to consult with your department for any preferred practices regarding activity entry. If you're unsure or need assistance, feel free to reach out to our team for guidance.
Course syllabi should also be uploaded within the Scheduled Teaching section. Open the specific course entry and scroll down to the file upload area.
Student evaluations should be uploaded under the corresponding course entry in Scheduled Teaching. Scroll down within the course record to locate the file upload section.