Associate Chair in the Department of Communication Studies and Professor in Communication Studies
About Carolyn Shue
Carolyn K. Shue, PhD (Ohio University) is a Professor of Communication Studies. Dr. Shue's research focuses on the evaluation of communication processes in the clinical setting and understanding the connection between communication processes and health outcomes. She has presented and published research related to patient-physician interactions and clinical processes; low-health literacy, diabetes, and communication; physician communication skills training and the clinical management of childhood obesity; and family communication processes that occur during the progression of Alzheimer's disease. She has professional experience in the area of medical education and assessment. Her work has been published in journals such as Health Communication, Communication Education, Communication Research Reports, Academic Medicine, the Journal of General Internal Medicine, Patient Education and Counseling, Alzheimer's Care Quarterly, and Health Education & Behavior.
Ph.D., Ohio University
M.A., Ohio University
B.A., Western Michigan University
- Health Communication
COMM 335 Communication and Health
COMM 452 Applied Organizational Communication
COMM 465 Human Communication Inquiry
COMM 602 Quantitative Research in Communication
COMM 630 Health Communication
COMM 635 Interpersonal Communication
COMM 640 Interpersonal Communication in Context
COMM 660 Communication Theory
Awards and Honors
- Faculty Teaching Award, College of Communication Information, and Media, Ball State University, 2014
- Faculty Research Award, College of Communication, Information, and Media, Ball State University, 2008 & 2012
- Faculty Fellow, Global Health Institute, Ball State University, 2011-2013
- Two Faculty Advisor Honors from the Ball State University Alumni Association for Distinguished Theses
- Faculty Research Award, Department of Communication Studies, Ball State University, 2012-2013; 2009-2010; 2006-2007
- Six Top Paper Awards at Communication Conferences
- Two Top Poster Awards at Medical Education Conferences
- Associate Chair, Department of Communication Studies
- Chair, Department of Communication Studies Curriculum and Program Development Committee
- Coordinator, Department of Communication Studies Assessment Program
- Coordinator, Departmental Honors Program
- Undergraduate Academic Advisor
- Member, BSU Higher Learning Commission Advisory Group
- O’Hara, L. L. S. & Shue, C. K. (2018). Discourses of diabetes management in patient-physician interactions. The Qualitative Report, 23, 1282 – 1300. https://nsuworks.nova.edu/tqr/vol23/iss6/2/
- Stamp, G. & Shue C. K. (2017). Interpersonal communication. In M. Allen (Ed.), The SAGE Encyclopedia of Communication Research Methods. Sage Publications, Inc.
- Shue, C. K., Whitt, J. K., Daniel, L., & Shue, C. B. (2016). Promoting conversations between physicians and families about childhood obesity: Evaluation of physician communication training within a clinical practice improvement initiative. Health Communication, 31, 408-416.
- Shue, C. K., Whitt, J. K., Daniel, L., & Shue, C. B. (2015). Promoting conversations between physicians and families about childhood obesity: Evaluation of physician communication training within a clinical practice improvement initiative. Health Communication, 31, 408-416.
- O'Hara, L. L. S. & Shue, C. K. (2015). Low-health literacy and the clinical encounter: Promoting understanding for patients through effective communication. In M Brann (Ed.), Contemporary Case Studies in Health Communication: Theoretical & Applied Approaches (2nd ed., pp. 73-84). Dubuque, IA: Kendall Hunt.
- O'Hara, L. L. S. & Shue, C. K. (2014). A sensitive question: Asking about race in a research interview. The Qualitative Report, 19, 1-21. http://www.nova.edu/ssss/QR/QR19/ohara88.pdf
- Shue, C. K., McGeary, K. A., Reid, I., Khubchandani, J., & Fan, M. (2014). Health care reform: Understanding individuals' attitudes and information sources. BioMed Research International, http://dx.doi.org/10.1155/2014/813851
- Stamp G. & Shue, C. K. (2012). A review of research trends over the past 20 years in family communication research. Handbook of Family Communication (2nd ed., pp. 11-28). New York: NY: Routledge.
- Shue, C. K., & O'Hara, L. (2012). Usability: Patient-physician interactions and the EMR. In S. Jones & F. Groom (Eds.), Healthcare and Information & Communication Technologies (pp. 123-144). Boca Raton, FL: CRC Press.
- Shue, C. K. (2011). Factors that promote and prohibit access to participants in the clinical setting: A review of response rates from a health communication intervention study. Patient Education and Counseling, 82, 488-494.
- Shue, C. K. (2010). Accrediting and licensing standards as evidence of impact. Health Communication, 25, 563-564.