Frequently Asked Questions (FAQs)

The Learning Center is a place where all students, including freshmen through graduate students, can develop approaches for more efficient and effective learning.  

Tutors are upperclassmen who have earned a 3.00 or higher grade point average and work at the Learning Center as employees. They have already completed the courses for which they tutor. Professors have recommended them from their respective academic departments. Some positions require that the tutors complete a specific course or pass an examination demonstrating their competency.

The tutors receive paid training through the College Reading and Learning Association's certified tutor training program, which the director and the three professional staff coordinators arrange.

Tutoring appointments last 45 to 50 minutes.

Both! When signing up for a tutor, you will go to MyBallState and click on “Navigate” in the Additional Tools section. You can also download the "Navigate Student" app for Apple or Google Play, or simply visit https://bsu.navigate.eab.com. You can select an online or in-person appointment.

Tutors are trained to use a wide variety of tutoring techniques. These include note review, problem solving, discussion, practice tests, games, and visuals. No two tutoring sessions are identical. Tutors are very adaptable and will try to meet your specific tutoring needs. It is expected that you will be an active participant in the session.

Please bring your course syllabus, notes, and textbook. 

No, all Learning Center services are free to any Ball State student.

You may make an appointment each week or whenever you need it. 

You can cancel your appointment using Navigate. You can also call 765-285-3780. See our website for instructions.

The Learning Center respects confidentiality. We do not notify instructors that their students are using the Learning Center services. The choice is yours if you wish to tell an instructor that you are using a tutor.

Please call 765-285-3780. We will strive to arrange for you to meet with a different tutor. You can also book a different tutor using Navigate.

Actually, freshmen using the Learning Center services earn higher GPAs than students who are not using the Learning Center.

More than 4,000 Ball State students use the Learning Center each academic year.

Yes. Students will have the opportunity to evaluate their tutors and the Learning Center. We appreciate the feedback that we receive from students and have changed Learning Center services based on this feedback.