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Directions and Parking

Find turn-by-turn directions, parking restrictions and recommendations, shuttle service, drop-off, and more. Learn more.

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For patrons with special needs, we offer a variety of services including, accessible seating, Infrared Listening System, and special parking. Learn more.

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Find frequently asked questions about lost tickets, refunds and exchanges, age requirements, will call, and even ticket buying tips to improve your experience! Learn more.

Curtain Times

Curtain times vary. Please check your tickets for start times. Our staff makes every effort to open lobby doors one hour prior to each performance.

Due to artist contractual agreements, on occasion patrons who arrive late will be asked to wait in the lobby and will be seated at the first appropriate break in the program. We make every attempt to begin each performance on time.

Facilities are located on each level of Emens Auditorium. For reduced wait time when lines are long, we recommend visiting the lower-level restrooms. There are two single-use restrooms on the main floor. Restrooms are also located in the adjacent buildings and are accessible at intermission only.

For convenience, a single-use restroom is located in the vestibule opposite the box office.

Smoking is not permitted anywhere in Emens Auditorium or the adjacent buildings. Ball State University is a smoke-free campus.

During the Show

Due to artist contractual agreements and as a courtesy to those around you, the use of electronic equipment is discouraged during a performance. No professional-grade cameras are allowed unless prior approval has been granted by the venue in advance. 

Cell Phones

Cell phone photography is acceptable and often encouraged for many performances. If an artist's contract states otherwise, signs will be posted and an announcement will be made. Photo opportunities will likely be created before and after many performances. Please do not use flash at any time. 

Share your Experience

We would love to see your photos! Tag @EmensAuditorium on social media and use the #ExperienceEmens for a chance to be featured on our venue page. 


To request an interview with our staff or artist and to review or photograph an event, please contact our marketing department at 765-285-1544 at least a week in advance of the event date. Due to artist contractual agreements, interviews and photography must be approved in advance of the event. Tickets or media passes will be provided and are required.