ID Card Office Temporarily Relocated to Robert Bell Building

Due to the water leak in the basement of Bracken Library, the ID Card Office has been temporarily relocated to the Robert Bell building, Room RB165 until further notice. We are open during our normal business hours (8am – 7pm, M – Th and 8am – 5pm F) and all of our services are available. If you have questions, please email

NOTE: During Fall break (Oct. 11 - 15, 2021), the ID Card Office hours will be adjusted to 8am - 5pm on Monday, Tuesday, and Friday, and 8am - 7pm, Wednesday and Thursday.

Your Ball State ID Number

Your Ball State ID number is a unique number generated when you become a student or employee.

To find your Ball State ID number, log into myBSU, click on Self-Service Banner, then click the Personal Information tab.

About Your Ball State ID Card

Your Ball State ID card is an official form of identification while you are at Ball State. It has your full name, role (student, employee, vendor, etc.), and your photo. You will use it for many important services such as building access, meal plans, athletic events, and much more.

Students, faculty, staff, other affiliates, and vendors that are frequently on campus all need to have a Ball State ID card.

All on-campus Ball State ID card services are located in the ID Card Office, located in Bracken Library, Room BL001. We can answer any questions about your ID card by email or by calling us at 765-285-2273.

 Obtaining Your Ball State ID Card

To obtain your Ball State ID card as a new student, you need to log in to your Admitted Student portal and upload an acceptable photo. See the Ball State ID Card Photo Requirements to determine how to take an acceptable photo.

It is important you upload your photo and obtain your ID card as soon as possible, since it is critical to obtaining services when you arrive on campus, such as access to your residence hall and dining services.

LOG IN to admitted student portal

Once your photo is uploaded and accepted, the ID Card Office will create your new Ball State ID card.

  • On-campus students who have an approved ID card photo at least one week before their on-campus orientation will receive their ID card at orientation.
  • All fully online students who have submitted an approved photo, have met with their advisor, and registered for classes will receive their ID card in the mail.

If you need more information or have any questions, you can contact us at 765-285-2273 or via email at

If you are a distance education student, you may obtain your Ball State ID Card in the mail by providing us with some information and an acceptable photo.

Provide Contact Information and a Photo

Once you have an acceptable photo available, send an email with the photo attached to and include the following information

  • Subject Line containing your "full name - class level" (Example: Joe Smith – Freshman)
  • Message Text containing:
    • Your Ball State ID Number
    • Your mailing address
    • A telephone number where you can be reached if we need to contact you
  • Attach your photo. Follow the Ball State ID Card Photo Requirements to take your photo. 

We will verify that you have registered for classes, review your identification email, and mail your Ball State ID Card to the address you provided.

If you are a new faculty member, professional staff, or service staff of Ball State University, you can get your Ball State ID card by making an appointment with the ID Card Office, either by phone at 765-285-2273 or by email at

When you come to your appointment, you'll need to bring another type of picture ID with you to verify your identity.

Valid Forms of ID for Identification Verification

  • state driver’s license
  • state-issued identification card
  • military-issued identification card
  • valid U.S. or foreign-issued passport (showing country of origin)
  • permanent resident alien card
  • certificate of U.S. naturalization

Ball State ID Card Photo Requirements

Take a photo of your face and shoulders against a white background. Do not wear a hat, face coverings, or sunglasses in your photo.

Head coverings are acceptable only if demonstrated to be worn in accordance with religious beliefs or as a result of medical treatments, and then only if the head covering does not obscure or obstruct the face (any facial covering must be removed temporarily for the picture).

NOTE: Please do not provide senior pictures, glamour shots, etc. Your Ball State ID card photo should be similar in style to your driver’s license or passport photo.

Our staff reserves the right to reject photos that do not follow these guidelines. If you have questions about these requirements, please contact the ID Card Office at or call us at 765-285-2273

Replacing Your Ball State ID Card

Reporting a Lost or Stolen BSU ID Card

To report a lost or stolen Ball State ID Card, please contact the ID Card Office by visiting us in Bracken Library, Room BL001, by calling us at 765-285-2273, or by sending us an email. Be sure to include your full name and your Ball State ID number in your email. We will mark your card as lost or stolen, preventing anyone else from using your Ball State ID card.

Once you've reported your Ball State ID Card as lost or stolen, you must purchase the $25 replacement card, even if you find your old card.

If your Ball State ID Card is lost or stolen, if the card is damaged (e.g., punching holes in it), or the card becomes unusable, you may obtain a new ID card for a non-refundable $25 replacement fee. You must pay this fee in one of two ways prior to getting your replacement card.

  • Pay with a credit card through Cashnet.
  • Pay the card replacement fee in cash at the Student Financial Services Office in Lucina Hall, Room B32, and bring your receipt to the ID Card Office in Bracken Library, BL001.

You can pick up your replacement Ball State ID card at the ID Card Office in Bracken Library, Room BL001. You'll need to bring a valid form of identification, such as a state driver's license, passport, permanent resident alien card, or other valid form of identification.

Online and Distance Education Students

Students taking fully online and/or distance education courses may send an email to the ID Card Office, requesting a replacement ID card. Be sure to include your full name, mailing address, and BSU ID number and attach a valid picture file if you want a new one. (If not, we'll just use your current picture). See Ball State ID Card Photo Requirements above for picture file requirements.

You will need to pay the $25 replacement fee with a credit card through Cashnet. The ID Card Office will mail your new ID card to the mailing address you provide in your replacement request email.

ID Card Office Staff Directory

ID Card Office Manager

Melissa Sorrell
Office: LB113
Phone: 765-285-5234

ID Card Office Support

Lori Siefker
Office: BL 001B
Phone: 765-285-9134