In addition to bringing the classroom to you, Ball State Online brings nearly all of the university’s support services to you.
Ready to Graduate?
For information about how to apply to graduate, participate in commencement, receive your diploma, and more, see the graduation checklist.
That’s our idea of a quality online education—the same rigorous courses offered on the main campus, taught by the same high-caliber faculty, and supported by the support services our main campus students also experience.
That means you can fully access Ball State's:
- academic advising services
- academic support services
- technology support
- career planning services
So email your academic advisor today, give your study habits a serious upgrade, and step right up to our full-service Technology HelpDesk so you can stay connected to a wealth of opportunities as a Ball State student.
If you haven’t heard it already, “Welcome to Ball State University.” There’s a whole campus of opportunity waiting to come to you, even if you never step foot on it. But before you consider the world of academic wonders, try to focus on the following basics of being a college student—an online student in a new and exciting university community.
Find Your Advisor
Not sure who your advisor is? We’ve listed them according to academic program. See the list.
This individual will change your world. He or she is the leader on your online support team. Your advisor wants you to know that there’s no such thing as a stupid question so, please, ask away.
Your advisor can help you map out directions to your degree and offer some career advice, too. So the sooner you call or email your advisor, the sooner he or she can help. It’s also important to notify your advisor if you have academic issues so you can get the attention of our helpful campus services.
If you have trouble finding your advisor, don’t hesitate to email us or call us at 1-800-872-0369 or 765-285-1581.
If you’re working on a bachelor's degree, Ball State provides you with an online academic planning tool called DegreeWorks. This tool shows the progress you are making toward meeting the requirements of your degree plan.
DegreeWorks will help you:
- learn the minimum graduation requirements for your major and GPA required
- identify courses you’ve completed and courses still needed to fulfill degree requirements
- track all current and past coursework, including courses transferred to Ball State
- learn if courses completed meet requirements for other majors or minors you’re considering
- select the right courses for your next semester
If you're working on a master’s, a doctoral degree, or a graduate certificate, you will work directly with your academic advisor to design your career plan. Please contact him or her for more information.
If you've not met your academic advisor, check this list.
As soon as you receive your Ball State username and password, you can log into our Orientation for Online Students.
As you click through all the services offered to you, we think you’ll feel like you're part of the Ball State community. Because you are.
You will be able to track your progress as you work your way through the orientation modules. It’s full of information that you can always revisit when you need it – 24/7.
The orientation is mobile friendly and will give you the information you need to go to your online classes with confidence.
Cardinal Central is a convenient, one-stop location for business processes, resources, and information. Use the Cardinal Central portal for business such as:
- update your class schedule
- manage your eBill
- access your financial aid information
- request transcripts
Access the Cardinal Central Portal.
Academic Support Services
If you were impressed with the customer service during your application process, wait until classes start. Ball State provides both main campus students and online students with countless services and helps for your academic success.
If you need course adaptations or accommodations because of a disability, please contact Ball State’s Disability Services (DS) office. DS coordinates services for students with disabilities. Documentation of a disability needs to be on file in that office before any accommodations can be provided.
Further online information for students may be found at the BSU Disability Services web page.
For online students, the library is always open—particularly for research and locating reading materials.
In fact, most of the services of Ball State University Libraries are at your fingertips, whether you’re searching for books or articles, compiling a bibliography, or needing to consult with a librarian.
Handy Research Tools
These are a must!
- One Search will help you find articles, books, music, DVDs, and more.
- A Databases page provides general databases as well as databases by subject, so you can find the ones useful for your discipline.
You can search for materials using Interlibrary Loan or Academic Libraries of Indiana (ALI). At the Research Guide for Ball State Online, click on “Find Books” and see how Interlibrary Loan for Distance Education Students and ALI Reciprocal Borrowing Program can help. The research guide will also help you in your search for articles, course readings, dissertations, and citation and formatting sources.
Librarian at Your Service
It’s our motto! So please ask your questions via chat, phone, or email through our Ask a Librarian page. Or set up an individual appointment, and we can talk about your research questions through Skype or WebEx.
Our tutoring sessions, available through Ball State’s Learning Center, are led by nationally certified tutors.
- You can access online video workshops on relevant topics.
- Need help with technology or software applications? Web-based video tutorials are available through Lynda.com, accessible through myBSU.
- For those who live near Ball State's campus, tutoring is available during regular hours, some evenings, and on weekends.
- Tutoring is confidential, and it’s free.
- You can also get a tutor to help you with success strategies.
As you will see, the Writing Center is all about elevating your writing and not just correcting grammar and punctuation. There’s actually a grand design behind our writing consultations.
Like main campus students, you can get assistance on papers and presentations from the Writing Center, which can be accessed online.
But it’s important to remember that this is more than a place to get help with tomorrow’s assignment. Instead, it’s a resource that, by using the suggestions below, will improve the quality of your writing over the course of your college career.
Technology Support Services
Your course work is hosted in a Learning Management System (LMS) known as Canvas by Instructure. Canvas is a robust, web-based LMS that allows you to access course content such as readings, videos, lectures, and much more. Through Canvas you can interact with your instructor and classmates, and you can receive and hand in assignments.
For help with Canvas, current students can visit the Tech Academy Canvas Community.
Ball State faculty learn best practices in teaching through Canvas by participating in the Quality Matters Program, a nationally-recognized standard of best-practices for online learning. Our faculty’s commitment to teaching excellence is why Ball State won the National Excellence in Institution-wide Online Education Award.
When it comes to your technology purchases, you will probably be looking for ways to save. You can start saving at the Ball State Technology Store, a university-owned and operated service located on campus and available online.
Computer and software discounts include:
- free Microsoft Office 365 Pro Plus software, including Word, PowerPoint, and Excel
- discounted computers, both PC and Mac
- discounted Adobe software
- and more.
Ball State’s Technology HelpDesk provides full-service support via phone and chat. View available tech support hours. Staff members can help you with questions related to:
- software and hardware
- setting up your computer, tablet, or mobile device
- accessing your course information
- username and password
- email account
As a Ball State student, you can also find thousands of free video tutorials to make your academic projects stand out. You can learn a new application or get a refresher course on basic skills that you will need as an online student.
MyBSU is the student portal where you access information and services that make you an official member of the Ball State community.
For example, at MyBSU you can:
- review your academic and financial aid records
- look up what courses are available for you to take
- register for and access those courses
- log into your Ball State email
- access a host of other Ball State information and services
Once you’ve been accepted to Ball State, you will receive your Ball State username and password and can log into MyBSU to begin exploring. Our Online Orientation
gives you a tour of this critical tool.
Ball State's Tech Academy Canvas Community can help you find and utilize the technology and online resources you need to succeed. Some classes may require you to work with unfamiliar technology, and the Tech Academy has the information you need to know. You can access the community on your Canvas dashboard.
From your first semester with Ball State Online to your last, Ball State’s Career Center has staff, programs, and services that can help guide you to a career or graduate school.
And remember, a one-to-one career consultation may be your best option.
Cardinal Career Link
Cardinal Career Link is an online job search tool that puts you into direct contact with employers who want to recruit Ball State students and graduates. The service provides:
- a résumé builder to help you get started on your résumé
- a critique of your résumé when you upload it to your documents section
- ways to explore careers and industries
- appointment scheduling with a career coach
Get started with Cardinal Career Link.
You’ll find educational videos in the Career Center that explore topics such as:
- writing résumés
- preparing for interviews
- using social media as a job search tool
- planning for graduate school
- and more
Our Career Center’s career coaches are highly trained professionals who can guide you in your career search and explorations. Whether you need someone to review your résumé, help with an internship search, or lead you through a practice interview, our career coaches will help you develop a strategy for success.
Learn more and contact a career coach today.
Finding the ideal career can be a lifelong process. Even as an alum, you’ll have access to our Career Planning resources. It’s just one of the value-added benefits you receive as part of the Ball State community.
See our services.
Online Student Support Fund
The Online Student Support Fund provides small-dollar grants to students enrolled in an online program who face financial hardships that keep them from pursuing their education. Financial hardships can come in many forms: childcare costs, unforeseen transportation issues, health clinic visits, textbooks and supplies, updating technology.
Due to the fluctuation in fund availability, the fund can offer no more than 25% of the fund balance to any student requesting aid. The max amount awarded to any student will not exceed $500.