Besides yourself, your family or others can pay on your Ball State University account. You can set them up as either an authorized payer or a guest payer.
Guest Payers
As a guest payer, you are able to make payments on a students’ account, a field study payment, University Apartments rent, or make a Cardinal Cash deposit.
Guest Payers can pay on an account without seeing any of the information about the account such as the bill or balance. Review our directions here.
The Guest Payer’s information is not retained for any future access.
You will need to know the student’s last name and their Ball State ID number.
Pay a Bill
Authorized Payer vs. Proxy
Being an authorized payer does not allow the Student Financial Services staff to discuss a student’s financial record with you by phone, in person, or by email, unless you have also been granted access through Ball State’s proxy system, managed by the Registrar. (This is because students are 18 or older and are considered adults.)
Learn How to Set Up Proxy Access
What is the Difference Between Authorized Payers and Proxies?
In order for a parent or spouse to have full access to a student’s account, the student should set them up as an authorized payer and as a proxy. The permissions granted for authorized payers and proxies are done through two different systems:
An authorized payer can access a student’s eBill account to:
- view the current balance and transaction history
- view and print billing statements
- choose whether to use the deferment option
- save payment information
- make payments to the account
The student creates a user name for their authorized payer and must know their authorized payer’s email address.
A proxy can email or call various offices on campus and receive specific account information.
Students must grant their proxies with permissions through Self-Service Banner to speak with the offices of Student Financial Services, Financial Aid and Scholarships, or Registrar.
Access is granted by email address, which means the student must know it for the person they want to set up.
Students must inform their proxy of the passphrase that has been created for them. Proxies will be asked for the phrase each time they call our office.
Authorized Payer vs. Proxy Comparison
| Abilities and Requirements |
Authorized Payer |
Proxy |
| Compliant with student privacy according to FERPA regulations | |  |
| Log into eBill system | | |
| Log into Proxy system | | |
| Login requires User Name and Password | | |
| Login requires email address and PIN | | |
| Requires Passphrase in order to interact with Student Financial Services, Financial Aid, or Registrar’s office | | |
| Have a phone conversation about Student Financial Services charges or account information | | |
| Have an email or correspondence exchange with Student Financial Services regarding student’s account | | |
| Receive emails when billing statement is available to be viewed online | | |
| Mail a check payment | | |
| Make a credit card or ACH payment | | |
| View current or past billing statements | | |
| Make online deposit to student’s Cardinal Cash account | | |